The right of withdrawal.
You have the right to withdraw from the contract within 14 days without giving any reason.
During this time you can do with the product what is reasonably necessary to evaluate the product. It is permitted to try out the product as you would in a physical store. In addition, you can get the product out of the package unless the package contains a seal. Have you done more than was necessary to try the product, we can charge you.
The withdrawal period will expire 14 days after the day you or a designated third party other than the carrier, has received the product.
If you have ordered more items in one order with different delivery times, the withdrawal period shall expire 14 days after the day you received the final product or part.
The moment you have ordered products, the withdrawal period expires 14 days after the day you or you designate third party, has the product in physical possession.
To make use of your right of withdrawal, we ask you to send us an email, if possibly including the standard form, via firstname.lastname@example.org. Within 14 days after sending the email, you must return the goods.
We ask you to return the product in the original packaging as much as possible.
In case of a withdrawal you will receive all payments, including delivery cost for shipment back as soon as possible and no later than 14 days after you have indicated a willingness to use the right of withdrawal. We will pay you back with the same currency with which you have paid, unless another method is agreed with us.
You bear the cost of the return shipment.
Appendix I: withdrawal form
(This form only complete and return when you want to withdraw from the contract)
- To: [Name entrepreneur]
[Geographic address operator]
[Entrepreneur fax number if available]
[E-mail or electronic address of operator]
- I / We * part / share * hereby give notice that I / our * contract on
the sale of the following products: [designation product] *
the supply of the following digital content: [indicator digital content] *
the provision of the following service: [service description] *
revoke / revocation *
- Ordered on * / received on * [Date in order to receive services or products]
- [Name of consumer (s)]
- [Address of consumer (s)]
- [Signature of consumer (s)] (only if this form is notified on paper)
* Delete whichever is inapplicable or fill as appropriate.