Shipping information

 

                    

 

Shipping options - multiple choices.
At Retro & Design, we offer multiple options for shipping.
Each shipping option can have its advantages and / or disadvantages. So take a moment to think about your choice.

England and Europe:
Both PostNL, DPD (also Pickup Parcelshop) and Kiala/UPS  are good choices.

For shipments up to 2Kg PostNL is fast and cheap. 
Pay attention! At PostNL under two KG no Track & Trace available (cheapest shipping)!

DPD is cheaper when you have a parcel above 2Kg. (they ship max. 20Kg per parcel)
You can also  choose for a DPD Pickup parcelshop, which is the cheapest way to ship, however you got to keep in mind that you don't get the parcel delivered at your home address, but have to pickup your parcel yourself. According to DPD there is always a Pickup parcelshop nearby.

Kiala is available in 5 European countries; The Netherlands, Belgium, Luxembourg, France and Spain (max. 15Kg). Kiala is  in most cases the cheapest way to ship to these countries, but keep in mind that you have to pick up your parcel yourself at a Kiala point. (they don't deliver at home).

Worldwide:
PostNL is an exelent choice. PostNL colaborates with several partners in countries worldwide.

 

Shipping cost / delivery time

  • Find HERE quick and easy prices of PostNL / TNT.
  • Find HERE quick and easy prices of DPD.
  • Find HERE quick and easy prices of Kiala/UPS.

 

Conditions fast shipping

  • When we have received your payment, it may take from 1 up to 10 days before you receive your order. We ship from The Netherlands, so it depends entirely on the fact how far away your country is located from the Netherlands (see below "Shipping cost / delivery time"). 
  • Obviously we can not ship within a day to countries other than the Netherlands, but we always ship as soon as possible.

How do we send?

  • Retro & Design sends your package by PostNL, DPD and Kiala/UPS.

What days do we send?

  • We ship every business day.

How do you know when your order is shipped?

  • Very simple: as soon as your order is ready to ship, you will receive an email with shipping conformation.

What if you have received a shipping confirmation, but your package doesn't arrive?

  • Always consider a delivery period of one till three days (the Netherlands) and up to ten days (ultimate) depending your country. That is the margin applied by PostNL. DPD may take a little longer, but also here is generally delivered within three days. Saturday and Sunday not included. 
  • If your order is not received within reasonable margins, Email us! Keep in mind we can only conduct an investigation after two weeks. Most lost packages will show up before this time-period. Lost items can only be detect after ten days. You can always mail us if you think there has been a problem with the delivery, but we can only start an investigation after ten days. Unfortunately we can't usualy do things earlier if there is a problem.

 

© 2015 - 2017 Retro & Design - 2nd hand collectibles - Webshop for Retro-Vintage home accessories | sitemap | rss | ecommerce software - powered by MyOnlineStore
This website uses cookies. Accept More information
What is a cookie ? A cookie is a small text file that is sent to your computer. When you visit a website Both this website and other parties may place cookies . What are cookies used for? This website uses cookies to improve . Ease of use and performance of the website Using cookies , we make sure to include that you do not always receive the same information when you visit our site or enter . Cookies make surfing the site so much more pleasant . There are different types of cookies . This website uses persistent cookies and session cookies. Permanent cookies : Allows the website can be set to your preferences. For example, to your consent to allow cookies to remember. As a result, you do not have to repeat so you save time and easily navigate through the online store . Your preferences Persistent cookies can be removed via the settings of your browser . Session cookies : Using a session cookie , we can see which parts of the website you have viewed this visit . We can therefore adapt to the surfing behavior of our visitors as possible. Webshop These cookies are automatically deleted when you close your browser . With the specific purpose of this Web site places cookies ? This web site places cookies for the following reasons : Shopping Cart ( functional cookie) : Remember what products are in your shopping cart. Without this cookie , you can order any products or in your shopping basket . Cookie selection ( functional cookie) : Remember that you have given to the placing of cookies our permission . Google Analytics ( tracking cookie ) : Measure how you use the website and how you found us and reports in attempt to gain insight here . Google AdWords ( tracking cookie ) : we measure how you use the website and how you found us. We use this knowledge to improve . Our AdWords campaigns Facebook ( Social Media cookie) : This cookie is possible to 'like' our Facebook page . This button works through code from Facebook itself originates . Twitter ( Social Media cookie) : This cookie is possible to follow our Twitter page . This button works through code that originates from Twitter itself . AddThis ( Social Media cookie) : This cookie is it possible to share via Facebook , Twitter , Hyves and various other social media websites our content . Affiliate marketing (marketing cookies) : We use these cookies to reward them for their contribution to the sales partner sites (affiliates , such Daisycon , TradeTracker and Cleafs ) . Review sites (marketing Cookies ): We like to be judged by customers . We use a review site such as The Feedback Company. These places cookies for proper operation . How can I manage or delete cookies ? Generally, cookies can be managed , edited and deleted by your browser . More information on and off , and cookies can be found in the instructions and / or using the help function of your browser .

Allow cookies Ask again later