PRIVACY STATEMENT

 

Kenko Retro-en-Design VOF, located at Vossiusstraat 55, postcode 3314BV Dordrecht, is responsible for the processing of all personal data by this company, as shown in this privacy statement.

Our company data:

Webshop: ................................. www.retro-en-design.co.uk
Email: ...................................... info@retro-en-design.nl
KVK (Chambre of Commerce)............... 62923277 Rotterdam
VAT: ......................................... NL8550.16.140.B01

 

Your privacy is of great importance to us. We, therefore, comply with privacy legislation. This means that your data is safe with us and that we will use it properly at all times. It is therefore very important to be transparent about how we handle your personal information. As a result of the GDPR (General Data Protection Regulation), we have adjusted our privacy statement.

On 25 May 2018, the new European legislation on the privacy of personal data comes into effect. The General Data Protection Regulation is the new European Regulation on privacy and the processing of personal data with the aim of protecting your personal data.

The new law applies to every entrepreneur who processes personal data. In this privacy statement, we explain what it is that we exactly do at our online store with the information that is known to us about you.

 

  • Personal data processed by us

These are all data that can be linked to you as a customer or visitor. For example name and address details, e-mail addresses, phone numbers, photos, date of birth and IP addresses.

Retro & Design processes your personal data. When you use our webshop, you will provide us with a number of personal data that is necessary for correct business administration.
To this end, we process the following personal data:

  • Name and Surname,
  • Address data,
  • Country, location data
  • Phone number,
  • E-mail address,
  • IBAN,
  • For business contacts: Chamber of Commerce registration and VAT number,
  • Information about your activities on our website (pages you visit)
  • Internet browser and operating system

 

  • The purpose of processing

Retro & design processes your personal data for the following purposes:

  • Handling the payment
  • To obtain information by means of calling or e-mailing if this is necessary to be able to carry out our services
  • Informing about changes to our services and products
  • The possibility to create an account
  • To deliver goods to your home address or pick-up point
  • Analyzing behavior on the website to improve and adapt the range of products to your preferences.

Retro & Design uses your personal data for processing an order, sending newsletters and registering you as a customer.

When you place an order with us, we use your personal data in order to handle the order properly. We have concluded a processing agreement with MyOnlineStore B.V (Mijnwebwinkel) for this purpose. We may then use your personal data to transfer it to one of our delivery services so that it can deliver the order properly. We also receive information about your payment method via the payment option chosen by you.

For this, we use your payment details, name and address details, gender, e-mail address, telephone number and billing address. We keep this information up to six months after your order has been completed and seven years later (this is the legal obligation to retain).

Retro & Design will not store your personal data longer than is strictly necessary to guarantee the service. The retention period is a maximum of seven years, calculated from the date of the order.

We use your e-mail address for sending messages concerning your order that relates to the payment and sending or requesting further information. E-mail addresses for the newsletter, we keep until you unsubscribe. With every newsletter, we send you there is the possibility to unsubscribe at the bottom.

 

  • Information about the recipients of the data

Retro & Design will only provide collected data to third parties if this is deemed necessary for the unhindered performance of the service or to comply with a legal obligation.

Your data is shared with the following organizations:

  • DPD or PostNL. To ensure the delivery of your order as quickly and successfully as possible.
  • MyOnlineStore. Data that you enter when placing an order or when sending a message are stored on the servers of our processor MyOnlineStore (Mijnwebwinkel). MyOnlineStore provides a security level that matches the data to be processed and takes adequate measures to protect data against loss or any form of unlawful processing. For example, standard use is made of a secure SSL connection.

    An SSL certificate protects the connection between the visitor and the server on which the website is hosted. An SSL certificate can be recognized by the green lock in the address bar. Encrypting the connection ensures that information, such as personal data, does not fall into the wrong hands.
  • Payment services.

    * Mollie, for processing payments via; Ideal, Bancontact, Belfius, Bitcoin, Credit card, KBC / CBC, Paypal, Sofortbanking / DIRECTebanking and Money Transfer.

    * Afterpay, in order to make afterward payments possible.
     
  • Google Analytics. It uses the information collected on our website to give us insight into the use by visitors of our website. Google Analytics is used on almost all websites to provide statistics about visitor numbers and popular pages.

    We have signed a processor agreement with Google. There are strict agreements about what they can use. We have not allowed Google to use the obtained Analytics information for other Google services. We let Google anonymize the IP addresses.

  • The Tax Authorities, because of the legal obligation to do so.

Provision to other companies or institutions
With the exception of the aforementioned partners, we will not, under any circumstances, provide your personal data to other companies or institutions, unless we are legally obliged to do so.

 

  • The use of cookies

The web shops of Retro & Design use only technical and functional cookies.
"Cookies" are small text files that are stored on your computer, tablet or smartphone when you first visit our websites. These cookies can store texts to prevent that you have to enter the same information over and over again. Cookies are there for a good functioning website. We can also see that you are visiting us again.

When you visit our webshop for the first time, we will display a notification with an explanation about cookies. Hereby we will ask for your agreement for the use of these cookies.

You can disable cookies via your browser, but some things from our webshop won't work properly anymore.

Cookies may contain personal data. For more information, see our Cookie policy.

 

  • Social Media

Some Social Media buttons are included in our online stores. The administrators of these services collect your personal data.

Retro & design uses Social Media to keep you informed about the latest products and promotions.
You can follow us on Facebook, Twitter, and Instagram. The use of Social Media is not subject to conditions from our side, but you agree to the terms and conditions of these Social Media platforms.

This privacy statement shown here only applies to our website and we recommend that you also consult the privacy statements of the various websites referred to.

 

  • The right of inspection, correction, deletion, objection, and transferability

When your personal data are processed, you have something to say about this. You can request to view, modify or completely delete the data. When you as a visitor give permission to collect personal data, these can also be withdrawn. Visitors have the right to have sent data in a readable form so that they have the possibility to move it to another location.

If you want to see your personal data, change it, block it or have it removed, you can contact us via our email address: info@retro-en-design.nl

Even if you have questions or want to know what personal data we have about you, you can always contact us.

You do have the following rights:

  • get an explanation about what personal data we have and what we do with it
  • insight into the exact personal data we have
  • to have errors corrected
  • the removal of outdated personal data
  • withdrawing permission
  • object to a particular use

 

To ensure that we do not modify or delete data from the wrong person and to prevent misuse, we will ask you to provide certain information known to us so that we can check whether you are indeed the person to whom the personal data belongs to. We can also ask you to identify yourself.

To ensure that the request for access has been made by the right person, we ask you to enclose a copy of your identity document with the request. In this copy, black-out the passport photo, MRZ (machine readable zone), the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy.

Retro & Design takes the protection of your personal data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification.

You can also adjust your data yourself via the personal settings of "My account". In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by our company and you have the right to data portability. This means that you can submit a request to us to send the personal information we hold to you or another organization mentioned by you in a computer file. Do you want to use your right to objection and/or right to data portability or do you have other questions/comments about the data processing, please send a specified request to info@retro-en-design.nl

Retro & Design will respond to your request as soon as possible, but in any case within four weeks. We would also like to point out that there is a possibility to submit a complaint to the national supervisory authority, the Dutch Data Protection Authority.

You can do this by using the following link: DUTCH DATA PROTECTION AUTHORITY

 

Retro & Design takes the protection of your personal data very seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification.

Retro & Design reserves the right to make changes to this privacy statement. Check it periodically for changes. This version is from May 25, 2018.

 


 

COOKIE POLICY

 

What is a cookie?
A cookie is a small text file that is sent to your computer when you visit a website. Both this website and other parties may place cookies.

What are cookies used for?
This website uses cookies to improve the usability and performance of the website. Using cookies, we make sure to include that you do not always receive the same information when you visit our site. Cookies make surfing the site so much more pleasant.

There are different types of cookies. This website uses persistent cookies and session cookies.

Permanent cookies: Allows the website to be set to your preferences. For example, to remember your consent to allow cookies. As a result, you do not have to repeat your preferences so you save time and more easily navigate through the store. Persistent cookies can be removed from your browser settings.

Session cookies: Using a session cookie, we can see which parts of the website you have viewed this visit. We can, therefore, adapt as much as possible on the surfing habits of our visitors. These cookies are automatically deleted when you close your browser.

What is the specific purpose of cookies?
This website places cookies for the following reasons :

Shopping Basket (functional cookie): Remembers what products are in your shopping cart. Without this cookie, you can't order any products or put them in your shopping basket.

Cookie selection (functional cookie): Remembers that you have given permission to the place cookies.

Google Analytics (tracking cookie): Measures how you use the website and how you found us and reports in an attempt to gain insight here.

Google AdWords (tracking cookie): measures how you use the website and how you found us. We use this knowledge to improve our AdWords campaigns

Facebook (Social Media cookie): With this chis cookie it is possible to 'like' our Facebook page. This button works through a code which Facebook itself originates.

Twitter (Social Media cookie): This cookie makes it possible to follow our Twitter page. This button works through code that originates from Twitter itself.

AddThis (Social Media cookie): With this cookie is it possible to share our content via Facebook, Twitter, Hyves and various other social media websites.

Affiliate marketing (marketing cookies): We use these cookies to reward sales partners (affiliates, such as Daisycon, TradeTracker, and Cleaves) for their contribution to our sales.

Review sites (marketing Cookies): We like to be judged by customers. We use a review site such as The Feedback Company. These places cookies for proper operation.

How can I manage or delete cookies?
Generally, cookies can be managed, edited and deleted by your browser. More information about turning them on and off can be found in the instructions and/or by using the help function of your browser.

© 2015 - 2018 Retro & Design - 2nd hand collectibles - Webshop for Retro-Vintage home accessories | sitemap | rss | ecommerce software - powered by MyOnlineStore
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What is a cookie ? A cookie is a small text file that is sent to your computer. When you visit a website Both this website and other parties may place cookies . What are cookies used for? This website uses cookies to improve . Ease of use and performance of the website Using cookies , we make sure to include that you do not always receive the same information when you visit our site or enter . Cookies make surfing the site so much more pleasant . There are different types of cookies . This website uses persistent cookies and session cookies. Permanent cookies : Allows the website can be set to your preferences. For example, to your consent to allow cookies to remember. As a result, you do not have to repeat so you save time and easily navigate through the online store . Your preferences Persistent cookies can be removed via the settings of your browser . Session cookies : Using a session cookie , we can see which parts of the website you have viewed this visit . We can therefore adapt to the surfing behavior of our visitors as possible. Webshop These cookies are automatically deleted when you close your browser . With the specific purpose of this Web site places cookies ? This web site places cookies for the following reasons : Shopping Cart ( functional cookie) : Remember what products are in your shopping cart. Without this cookie , you can order any products or in your shopping basket . Cookie selection ( functional cookie) : Remember that you have given to the placing of cookies our permission . Google Analytics ( tracking cookie ) : Measure how you use the website and how you found us and reports in attempt to gain insight here . Google AdWords ( tracking cookie ) : we measure how you use the website and how you found us. We use this knowledge to improve . Our AdWords campaigns Facebook ( Social Media cookie) : This cookie is possible to 'like' our Facebook page . This button works through code from Facebook itself originates . Twitter ( Social Media cookie) : This cookie is possible to follow our Twitter page . This button works through code that originates from Twitter itself . AddThis ( Social Media cookie) : This cookie is it possible to share via Facebook , Twitter , Hyves and various other social media websites our content . Affiliate marketing (marketing cookies) : We use these cookies to reward them for their contribution to the sales partner sites (affiliates , such Daisycon , TradeTracker and Cleafs ) . Review sites (marketing Cookies ): We like to be judged by customers . We use a review site such as The Feedback Company. These places cookies for proper operation . How can I manage or delete cookies ? Generally, cookies can be managed , edited and deleted by your browser . More information on and off , and cookies can be found in the instructions and / or using the help function of your browser .